Description
Online reputation management (ORM) describes the actions taken to control the information that appears online about your business, your products, and your services. If your business has an online presence, you will want to ensure that your reviews are positive and the reputation of your business is positive. This service provides all the benefits for your business in terms of sales and brand awareness needs. Get started HERE
Online reputation management should be one of the first things on your mind when launching your business website since this is the place where you’ll get the most visibility and traffic from potential clients who are looking to buy from you. It’s so important to monitor what people are saying about you online and know how to respond properly in order to maintain that positive reputation you need in order to grow your business and attract more customers.
Online Reputation Management- the secret to improving your business reputation
Online reputation management (ORM) should be in every company’s marketing plan. Whether you are a small business just starting out or an established company with an online presence, the importance of having an effective ORM strategy cannot be overstated; it helps build your brand, improve customer engagement and loyalty, and improve your business reputation. As a business owner, you may not have time to read all the negative reviews posted about your company by unhappy customers, but with Widewail you can rest assured that what people say about your company online will not affect your business’s online reputation.
Customer Reviews Build Trust
Reviews not only help build trust between you and your customers, but they also help increase conversion rates. Studies have shown that sites with reviews convert twice as much as those without. By cultivating happy customers and encouraging them to leave reviews, you’ll be on your way toward increasing conversion rates for your site.
Reviews Build Brand Awareness
Your online reviews can make or break your brand. We all know that ratings and reviews play a large role in how we search for products, services, and businesses online. With more than 40% of consumers reading online reviews prior to making a purchase decision it’s important that you have quality testimonials that promote your brand rather than damage it!
Collect Reviews on Social Media
To maintain a strong online presence, some businesses choose to solicit reviews from their customers. This gives customers a chance to voice their opinions in an official capacity. It is also an excellent method of collecting additional testimonials for social media sites. Especially Facebook and Twitter. While you may feel slightly awkward asking your customers for reviews, but it’s not. Moreover, it’s only awkward if you go about it in a negative manner.
Engage With Reviewers and Be Approachable
First, address any negative reviews. If a customer had a negative experience at your business, contact them via email. (if you have their contact information). Or Facebook (if they’ve left a public review) and thank them for their feedback. You may be able to identify a problem in your service or product. That will also allow you to offer an explanation or solution.
Monitor Your Presence on Google, Yelp, Facebook, Instagram
shola.i800services online products help businesses manage their online presence on Google, Yelp, Facebook, and Instagram with one seamless process. It’s easy, affordable, and can help you improve your online reviews. Email Us Today for services like web designing firm
Kurtis Law –
From the second I began using the i800services, my business has skyrocketed, not only in customer base and revenue but in overall visibility. The benefit I received from this product is priceless and I would highly recommend it to any online business owner.
Dona Goodman –
I800services does a fantastic job of brand awareness and reputation management. With a strong marketing team and a robust e-commerce platform, i800services is able to ensure that your customers have a positive first impression of your brand. We were able to gain a reputation management client with a very small budget.